Dalvir Malli: Cabin Crew to Recruiter

Cabin Crew to Recruiter

Considering a job in recruitment, but want to know more about it before you jump in? This blog is for you! Dalvir’s story demonstrates a great example of how life experience and transferable skills from other jobs can set you up for a successful recruitment career.

Trading in her wings for a long-term career nearer to home, Dalvir Malli joined ATA in March 2019 after a 4-year spell in Abu Dhabi working for Etihad Airways. We sat down with Dalvir to discuss her first 3 months in recruitment and what she’s learned along the way:

Tell us more about working for Etihad, how did it all begin?

When I left college, I had fully intended to go to University and had been accepted to do a Human Resources degree. However, I then got my first full-time job in telecommunications and I ended up getting promoted and staying there for 6 years, ultimately choosing to have the career over university at the time.

My company was making redundancies and I knew I wanted to leave. My career with Etihad actually started because a friend had recommended it to me. I always knew I wanted to travel, but I’m not a backpacker. Joining Etihad in 2013 allowed me to travel the world and experience so many amazing things, making a lot of great friends along the way. I got promoted to first-class and got to meet people like Rihanna and Lewis Hamilton, which was a huge bonus!

How did you decide you wanted to work in recruitment?

I handed in my resignation in December 2017 after 4 great years. The travel and lifestyle were great, but actually, after so long I’d gotten tired of flying and was ready to come home. I’d always known it wasn’t going to be forever, and I was ready to find a new career that I could see myself in long-term,

When I first got back into work in the UK, I was temping in both admin and retail while I settled back in and decided where I wanted to go next. During this time I kept seeing job adverts for recruitment, and it genuinely got me thinking ‘what does a Recruiter do?’.

I’d always known it was a sales-based job, but I did some research and I realised that it’s something you can really succeed in. A lot of the adverts talked about training and career progression, two of the main things I was looking for, so I went for it!

What happened next?

I applied for ATA and was contacted for an interview. Rachael (Talent Acquisition Manager) and Jason (Leeds Branch Director) were great throughout the whole process and I quickly realised that ATA was somewhere I wanted to work.

I was invited for a quite informal first-stage interview in which we talked about my background and why I wanted to work in recruitment, and then the second stage involved me doing a presentation and spending some time in the office. The process was all really easy and I was kept in the loop the entire time from the interview right up to when I started.

How have you found working in engineering recruitment so far?

Since starting in March, I’ve completed the training and booked my first business. The training is so thorough, I was taught the sectors, the terminology, our audience, the recruitment process and so much more. I genuinely didn’t think it was possible to know all of the things I do now, and that’s all down to how fantastic the training has been.

I haven’t been intimidated by the fact it is engineering, I’ve always been confident in sales and I think as long as you know how to sell, it doesn’t really matter which sector you’re doing it in. I think my previous work experience has really helped me to transition as I had a lot of experience in service and communication and I’m really competitive!

I know it’s cheesy, but ATA is the best environment I’ve worked in. The atmosphere in the office, the support from my manager and my team, the fact that we all know what’s expected of us but are also able to have a bit of a laugh with each other. Jason has taken me under his wing and I sometimes feel bad for asking so many questions, but nothing is ever too much for him.

What would your advice be for somebody thinking about a recruitment career?

I’d always thought recruitment was something I’d have needed experience to even be considered, and I was wrong. I wish I’d done it sooner. Don’t be fooled into thinking because you don’t have recruitment experience, or don’t know much about the sector, that you can’t succeed.

Be realistic and remember that it’s a sales-based job, you will have targets to achieve and you’ll need to work hard to do that, but you’re trained and supported so much to do so. Everything I was promised about recruitment has delivered – it is competitive, it’s fast-paced, it’s challenging and I’m really enjoying myself. I couldn’t recommend recruitment (and ATA!) enough. Just go for it!

Recruitment Consultant jobs

Looking for a new job in recruitment? Want to know more about the role of a Recruitment Consultant or a day in the life of a Recruiter? We’re always on the lookout for ambitious recruiters to join our teams in Derby, Leicester, London, and Leeds.

We have an unrivaled training programme that will give you all of the tools you need to be successful – not forgetting our generous basic salary and uncapped commission! Contact our Talent Acquisition Manager, Rachael Bailey, below for an informal chat about a career with ATA Recruitment.

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